Add a property and its units

Add a rental property to your account and set up the units inside it.

Before you start

• You need to be a property manager, account owner, or admin.
• Your plan sets how many properties and doors you can manage (Free 2 properties and 2 doors, Pro 20 and 20, Portfolio unlimited). A door is a rentable unit, so a six-unit building is one property but six doors, and the tighter of the two limits applies. If you are at either limit, you are prompted to upgrade.

Steps

1. Select Properties from the menu, then New property.
2. Fill in the property details. - Name, a label you will recognize, like "123 Main St". - Address, plus apartment or suite if any, City, Province, and Postal code. As you type the address, matching suggestions appear. Pick one to fill the city, province, and postal code for you. - Map. A map sits under the address and follows what you enter. It recentres when you pick a suggestion and when you finish typing a full address. You can also drag the map so the pin sits on the exact spot, and the address fields update to match. Pinch with two fingers to zoom on a phone, or use the plus and minus buttons. Typing the address by hand always works too, so the map is optional. - Property type, such as Single-family, Townhouse, Condo, Apartment, Multiplex, Commercial, or Other. - Year built is optional.
3. Save the property.
4. Open the property and add its units. Each unit has a label like "Unit 1" or "Main", plus optional details such as bedrooms, bathrooms, size, parking, furnished, and pets. On Pro and up you can also set a unit's market rent for benchmarking.

What happens next

• The property and its units are ready to use when you create a lease, which links a tenant to a unit.
• A single-family home is simply a property with one unit. Wealthru sets that one unit up for you behind the scenes for a condo, house, or townhouse, so there is nothing to add unless the property really does have more than one door. The first real unit you add takes the place of that hidden one rather than sitting beside it, so your door count stays honest.

Troubleshooting

• "Plan limit reached". You have hit your plan's property or door limit. Open Billing from the menu to upgrade, or archive a property you no longer rent out, which frees its slot and its doors.
• Changing the property's use was refused. Somebody still lives there. Switching a rental to a primary residence or a second home turns off units, leases, rent, screening, and the rental part of your tax package, so the tenancy has to be wound down first. Record the notice and move-out, then change the use. Going the other way, turning a home into a rental, is always allowed.
• You cannot see a property. Managers only see properties they are assigned to. An account owner or admin assigns managers to properties.