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For property managers

Set up pre-authorized debit (PAD) and autopay

How this works

WealthruYou (landlord or manager)Outside serviceTenant

  1. Needs a paid plan

    Paid plan

  2. Set up pre-authorized debit

  3. Bank pre-authorized debit is set up

    via Stripe Payments

  4. Online rent settles into the LANDLORD account, or is not collected

    Safety check

  5. Authorize the bank debit

  6. Tenant confirms the bank debit

    via Stripe Payments

  7. Payment recorded

    Done automatically

  8. Create the pre-authorized debit form

  9. Save and e-sign the form

Read the full guide →

Collect rent automatically from a tenant's bank account by pre-authorized debit (PAD).

Before you start

  • PAD and autopay are a Pro and up feature. Pro and Portfolio are both purchasable today, so you can upgrade from Billing in your settings and turn PAD on right away.
  • The tenant authorizes the debit through a secure bank step. Wealthru never sees or stores the full bank account number. That stays with the payments processor.

Steps

  1. Open the lease from Leases and start PAD setup.
  2. The tenant confirms their bank, authorizes the debit in the secure window, and signs the pre-authorized debit form.
  3. Turn on autopay so each month's rent is collected on its due date.

What happens next

  • On each due date, the rent is collected and recorded against the charge. A bank debit clears over a day or two, so it shows as processing first, then paid once it settles.
  • A returned debit, for example from insufficient funds, is not silently retried. It hands off to your reminder ladder so you can follow up.

Notes

  • The collection is protected against repeats, so an outage or a retry can never charge a tenant twice.
  • Tenants can stop PAD at any time, as the rules require.

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