Turn a feature on or off

Switch a feature on or off, for everyone or for a single account, from the platform admin console.

Before you start

• You must be a platform admin.
• Every feature the product can switch on is listed in the console, whether or not it has ever been switched before. There is no name to type and no name to remember.
• A feature switch is not a plan. Plans decide what a paying account is entitled to. A feature switch decides whether a surface exists at all, usually because it is new, risky, or waiting on a legal review.

Turn a feature on for everyone

1. Open the platform admin console.
2. Open the Platform config tab.
3. Under Feature flags, use the filter box to find the feature. You can search by its name or by what it does.
4. Press the button on the right of the row. It shows the current state, so pressing On turns it off and pressing Off turns it on.

A feature that has never been switched shows "Not set yet, so it is off for every account". Turning it on is the same one press.

Turn a feature on for one account only

This is the safe way to try something before everyone gets it. Nothing changes for any other account.

1. In the same section, scroll to Per-account overrides.
2. Search for the account by name. The owner email is shown beside each result, so two accounts with the same name are easy to tell apart.
3. Filter the account's flags to the one you want.
4. Press On.

The row moves to "Overridden for this account". Press Inherit to remove the override and go back to following the global setting.

Use this for anything that changes records or sends to tenants. Retiring a tenancy entered in error is meant to be rolled out this way, one account at a time.

Read the warning on the row first

Some features carry a short warning under their description, starting with "Why this is gated". It says why the switch is risky. It shows on the row itself in both places, the list for everyone and the per-account panel, so you see it before you press anything.

The warnings worth slowing down for are the ones waiting on somebody outside Wealthru. Some features need a signed agreement with an outside company first. Some need a key from a supplier before the connection has ever been proven. The legal ones need a lawyer to clear the province. The warning on the row names which, and the full list with a date to re-check each one is in docs/AUDIT_EXTERNAL_GATES.md. Switching one of these on early does not break anything, it just puts a surface in front of a customer that we cannot stand behind yet.

When you are asked to type the feature name

Some switches name their consequence and ask you to type the feature name before they change:

• Accounting period lock. While this is off, closing the books stops being enforced, so entries can be recorded inside a period you had closed.
• Anything that sends on a schedule, such as automatic monthly rent charges, the weekly digest, and the monthly recap. Turning one on for everyone puts real email and text messages in reach of every account.
• Retiring a tenancy entered in error, which reverses charges and deposits.

You are only asked for this when you are changing the setting for every account. Switching one of these on for a single account never asks, because that is the safe path.

Unrecognized keys

If a row appears under "Unrecognized keys", it exists in the database but nothing in the product reads it, usually left over from an old name. It gates nothing, so turning it on or off has no effect. Press Remove row to clear it out.

Good to know

• A per-account setting always beats the global one. An account that was deliberately switched off stays off when you switch the feature on for everyone.
• Turning a feature off never deletes anything. Records already created stay exactly where they are, and the surface simply stops being reachable.
• Every change here is recorded in the audit log.