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For tenants

Choose which messages you get

You decide whether your property manager can send you newsletters and announcements, by email and by text, separately. You can change your mind as often as you like, and you never need to ask anyone.

What this does and does not cover

This covers commercial messages only: newsletters, announcements, offers.

Rent receipts, payment reminders, repair updates and tenancy notices are always sent. They are part of running your tenancy, and opting out here never stops them.

Change your preferences

  1. Sign in and open Your home.
  2. Scroll to Message preferences.
  3. Each channel we have an address for shows one of three states: - Opted in. You are receiving these. - Opted out. You turned them off. - Not asked yet. Nobody has asked you, so nothing is being sent.
  4. Select Send me these to turn a channel on, or Stop these messages to turn it off.

Your choice takes effect straight away.

If you opted out and want them back

Turn the channel back on here. Your property manager cannot do it for you, and that is deliberate: under Canadian anti-spam law the decision has to come from you. If you ask them to switch it back on they will be told to send you here.

If a channel is missing

We only show a channel we have an address for. If your mobile number is missing, add it in Your details first and the text option appears.

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